Why us?

How can we help you?

Our team of trainers have achieved amazing results with a wide range of conflict challenges.

Blue Concepts’ team of Conflict Management Trainers bring unparalleled experience to train you, your team and your organisation to manage conflict effectively.

We provide cost effective conflict  training courses that will develop your participants conflict management skills so as to create a profound shift in their approach. Positive change with longevity. Conflict resolution the smart way.

Our Conflict Management Training Courses includes a wide spectrum of skills, everything from de-escalation skills when dealing with an irate customer to a set of physical skills to keep everyone safe in a care setting.

Some examples of the type of  employees and organisations that have benefited from our Conflict Management Training Courses:

  • Council workers
  • Customer service staff
  • Call centre staff
  • Environmental teams
  • Mental health charities
  • Transport staff
  • Lone workers
  • Car park enforcement officers
  • Park rangers
  • Retail staff
  • Public event stewards
  • NHS
  • Health care workers
  • Residential care homes
  • Dementia homes
  • Mental health facilities
  • Community staff
  • Hospital Porters
  • Nurse training programmes
  • Mandatory health care training
  • Ambulance service

Let the passion we have for what we do, impact on your organisation, employees and customers.