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4 Conflict management - Workers at risk

Training has been identified by the Health & Safety Executive as one of the most effective solutions to keeping workers safe.

 

Tuesday, 24 February 2009

Concern over violence rate rise

 

A rise in violence towards education and social work staff in south west Scotland has been described as "disappointing" and "not acceptable".

A report to Dumfries and Galloway Council shows an increase in "reported accidents" involving its staff.

Health and safety manager George Brown said it was due entirely to violent incidents in children's services.

The majority of cases came from one children's home when four young people were in care at the same time.

The report shows a rise to 191 employee accidents in the last quarter - compared with just 84 for the previous three months.

Verbally abused

Most of the increase is attributable to a rise in the violence category.

Mr Brown said the issue would require management action to address.

However, he stressed the situation was not as bad as it appeared due to multiple reports of the same incident.

"When incidents occurred involving several of the young people it required intervention by several members of staff to restore order," he said.

"For example, if three young people verbally abused four members of staff during one disturbance it could generate 12 reports which explains the sudden increase to 119 accident/incident reports for this quarter."

The full report will go before councillors later this week.

Source - BBC Web site

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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