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4 Conflict management - Workers at risk

Training has been identified by the Health & Safety Executive as one of the most effective solutions to keeping workers safe.

 

20th January 2009

Compensation for security guard attacked in the workplace Assaulted at Work

A security guard who was severely traumatised in an assault has received £180,000 in compensation.

GMB member James Maher, 56, from East London was attacked while working as a security guard for the London Borough of Waltham Forest at the Low Hall Depot in Walthamstow.

He has been left unable to work as a result of the incident which saw him hit repeatedly across the head by the partner of a council worker.

Head and Knee Injuries

He was not seriously injured but has been left with psychological trauma which at times means he cannot leave his home.

He also suffered bruising to his head and needed an operation on his knee.

James worked for the council for 18 years and was licensed by the police to work with the public but never returned to work following the assault. On the day of the incident a misunderstanding by a council worker’s partner led to the attack.

James had warned his bosses on several occasions that the entrance to the security office should be made safer to prevent members of the public gaining access. Lone worker and customer care training should also have been provided to help James manage dangerous situations.

The council admitted liability for the accident and settled for £180,000 just two days before the case was due to be heard in court.

No criminal charges have been brought against the attacker.

(Source BBC News)


 

 

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