20th January 2009
Compensation for security guard attacked
in the workplace Assaulted at Work
A security guard who was severely traumatised in
an assault has received £180,000 in
compensation.
GMB
member James Maher, 56, from East London
was attacked while working as a security
guard for the London Borough of Waltham
Forest at the Low Hall Depot in
Walthamstow.
He has been left unable to work as a result of
the incident which saw him hit
repeatedly across the head by the
partner of a council worker.
Head and Knee Injuries
He was not seriously injured but has been left
with psychological trauma which at times
means he cannot leave his home.
He also suffered bruising to his head and needed
an operation on his knee.
James worked for the council for 18 years and
was licensed by the police to work with
the public but never returned to work
following the assault. On the day of the
incident a misunderstanding by a council
worker’s partner led to the attack.
James had warned his bosses on several occasions
that the entrance to the security office
should be made safer to prevent members
of the public gaining access. Lone
worker and customer care training should
also have been provided to help James
manage dangerous situations.
The council admitted liability for the accident
and settled for £180,000 just two days
before the case was due to be heard in
court.
No criminal charges have been brought against
the attacker.
(Source BBC News)
Contact us
to find out how blue concept training can
support the people in your
organisation. When staff feel in
control, safe and calm they can provide the very best in
customer service. Conflict
management training will reduce costly
staff absenteeism, exposure to risk and
poor work practices.
Speak to
a member of our team who will be happy
to discuss how our employee
support
training can help your organisation.
Contact blue concept training
today. |