“I wouldn’t hesitate to recommend Blue Concept Training to any manager who is struggling
to keep their team on track.” Neil Atkinson – Financial advisor
“All thought provoking! Will help me review my current responses and will improve
my approach.” Derek Smithson –Team Leader
“Reminded me of skills that I may of otherwise forgotten.” Kath Burns – Support worker
What our clients are saying
Welcome to our Conflict Management Training site.
How can we help you?
Our team of trainers have achieved amazing results with a wide range of conflict
Blue Concepts' team of conflict management trainers bring unparalleled experience
to train you, your team and your organisation to manage conflict effectively.
We provide cost effective conflict courses that will develop the participants conflict
resolution skills so as to create a profound shift in their approach. Positive change
with longevity. Conflict resolution the smart way.
Our conflict management training courses includes a wide spectrum of skills, everything
from de-escalation skills when dealing with an irate customer to a set of physical
skills to keep everyone safe in a care setting.
Some examples of the types of role and organisations we work with:
Customer service staff
Call centre staff
Mental health charities
Car park enforcement officers
Public event stewards
Health care workers
Residential care homes
Mental health facilities
Nurse training programmes
Mandatory health care training
Let the passion we have for what we do, impact on your organisation, employees and