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Lone worker safety
training is essential to many roles,
some examples of lone workers
and roles include:-
-
Visiting
clients’ homes.
-
When
having to deny people money, claims
advisors can risk conflict and physical injury.
-
Engineers
go into lonely places (e.g. blocks of
flats to do routine maintenance).
-
Sometimes
staffing levels mean areas are single
manned by staff who are exposed to the
public are at some risk of conflict,
violence or abuse.
This
training is
designed for both people who are
either new to the
lone worker role and people who have a
long history of working alone. The
environment that lone workers are
exposed to is becoming more hostile.
Lone workers are exposed to numerous
risks including human and environmental
risks. Many of these risks can be
significantly reduced by
training.
It is
important for employees to take personal
responsibility for their own personal
safety as part of a department and
corporate approach.
As an employer
Lone worker safety training will help you
to fulfil your moral, practical and
legal responsibility to protect your
workers.
This
training will help participants learn how
to take simple steps to reduce risk, how
to successfully manage conflict
situations and improve how they respond.
When staff feel in control, safe
and calm they can provide the very best
in customer service. Conflict management
training will reduce costly staff
absenteeism, exposure to risk and poor
work practices.
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