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4Do
you want your customers to have a
positive experience?
This conflict management
training benefits individuals and teams
who have to deal with conflict and
difficult people in the workplace. We adapt our training to meet the specific
customer issues and the needs of
participants. During the course we will
work with participants to develop
bespoke solutions for real-life
situations.
[We]
learn very early in our development as
human beings various ways to deal with
conflict. This will be influenced by our
personality, our levels of confidence
and our life experiences. During our
conflict management training people gain an understanding of their
personal process. The
training develops this
understanding so that participants hone their
approach and identify specific
strategies that they can integrate into
their daily practice.
Request course information
Typical participants
include: Housing & benefits section,
Security Guards, Motorway Service staff,
Care Workers, Nursing, Customer Service staff,
Airport Workers, Professionals, Retail
Assistants, Reception Staff, School
Wardens, Car Park Inspectors and
Attendants, Theatre and Door Staff.
Conflict training
specialists
Conflict resolution
Difficult
customers Lone
worker safety training
Conflict
strategies
Conflict
resolution techniques
Conflict courses
Conflict
training tips
Conflict
resolution training
Conflict
resolution strategies
Conflict
tips |
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