Lone Worker & Community Worker Safety

In brief

  • Course title: Community Workforce Training
  • Certified Yes
  • Participant’s Comments:

Who should attend

Community workers working in potentially volatile situations. Typical attendees include: charity workers, outreach workers, drug alcohol and sexual health workers, youth club organisers, enforcement officers, park rangers, event staff.

Course description:

Lone Worker & Community Worker Safety Training Course

This training is designed for employees who are either new to the lone worker role or have a long history of working alone. this Lone Worker & Community Worker Safety Training Course will equip employees who work in the field. The environment that lone workers are exposed to is becoming more hostile. Lone workers are exposed to numerous risks including human and environmental. Many of these risks can be significantly reduced by training.

It is important for employees to take personal responsibility for their own personal safety as part of a department and corporate approach. As an employer Lone Worker Safety Training will help you to fulfil your moral, practical and legal responsibility to protect your workers.This course includes a mix of de-escalation strategies, tactical awareness, Lone worker safety and Level 1 Breakaway.

All Blue Concept physical training courses are delivered by fully qualified General Services Association (GSA) tutors. Participants will learn effective physical interventions in a safe and professional environment.

What are the best strategies for Lone Workers?

Key Elements to Lone Worker safety:

Introduction of BC Dynamic Conflict Cycle™
• Preventing the Conflict Cycle
• Personal Responses Assessment
• 5 A’s of De-escalation
• Using Acknowledgement to Defuse
• Managing Unpredictable Behaviour
• Including People with Substance Abuse and Mental Health

• Identify the Risks Associated with Job Role
• Lone Worker Trail
• Reporting-in
• Raising the Alarm
• Understand Triggers
• Enforcement Issues
• Managing Risk
• Extraction Strategies
• Strategic Safety
• Environmental Assessment
• Work Based Scenarios

Strategic Protocol

Understand boundaries
Maintain a consistent ‘safety bubble’
Practical steps to manage safety
Safety backup
Recognise environmental issues
Withdraw when necessary
Utilise vehicle safety
All staff better prepared



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